> Future Students    > Current Students    > Faculty / Staff    > Alumni    > Give to SDSU   
San Diego State University - Leadership Starts Here

Skip repeated menu and go directly to page content.

Job Application FAQ's

  1. How does an applicant apply for a job with SDSU?
  2. How can a User Name or Password be retrieved if forgotten or misplaced?
  3. Does an application need to be submitted in order to apply?
  4. Do all portions of the application need to be completed if a resume has been attached?
  5. Does SDSU accept paper applications?
  6. How can an application be submitted without a computer?
  7. How are resumes and cover letters attached to applications?
  8. Is a resume and/or cover letter required for all applications?
  9. What if the format of a resume and cover letter are not Microsoft Word (.doc)/(.docx) or Adobe Acrobat (.pdf) documents?
  10. When trying to view attachment(s) the document will not open. How can attachments be viewed?
  11. How can saved applications that have not been submitted be accessed?
  12. How can saved applications be edited before submitting?
  13. When having trouble with certain parts of the application, what can applicants do?
  14. When are applications due?
  15. How will applicants know that their application has been received?
  16. Can one application be used to apply for more than one job?
  17. Does a separate application need to be submitted for each position?
  18. Will The Center for Human Resources consider an application for other positions that are available at SDSU?
  19. How can an applicant view more information about one of the job titles listed?
  20. How can the status of an application be viewed?
  21. How soon after applying for a position can an applicant expect to be called for an interview?
  22. When will references be checked?
  23. How often is the Careers page updated?
  24. What does "Open Until Filled" mean?
  25. What does it mean if a job is a "Pool"?
  26. Who is the contact for specific questions not listed here?

See also, General Department.


Q1: How does an applicant apply for a job with SDSU?

A:  Visit the SDSU homepage at www.sdsu.edu and select “Jobs” then “Staff Positions”. 

FOR APPLICANTS NOT CURRENTLY EMPLOYED BY SDSU:  Select “New & Returning Job Seekers”.  The Careers page will display all the open Staff positions with the University.  Applicants can select any one job or multiple jobs that they are interested in by selecting the check box next to the job title(s).  Once a job has been selected the applicant can scroll down to the bottom of the list and select on “Apply Now”.  If applicants have not already registered or logged in to their profile they will be prompted to do so at this time. 

CURRENT EMPLOYEES:  Select “Current Employees & Student Assistants”, then select “Self Service” in the menu, then select “Careers”.  The Careers page will display all the open Staff positions with the University.  Applicants can select any one job or multiple jobs that they are interested in by selecting the check box next to the job title(s).  Once a job has been selected, scroll down to the bottom of the list and select “Apply Now”.

Important note: Currently, applicants must use Internet Explorer when accessing an SDSU application. 
[return]

Q2: How can a User Name or Password be retrieved if forgotten or misplaced?

A:  If an applicant has entered an e-mail address in their profile, they can select “Login Help” on the Careers page and request that their User Name or Password be sent to their e-mail address.

If an email address has not been provided, a new User Name and Password must be created and all application materials must be recreated.

SDSU employees should contact the Business Information Systems Help Desk at ext. 4-0899 or use the “Forgot your password?” link on the log in page to request a new password.
[return]

Q3: Does an application need to be submitted in order to apply?
                                      
A:  Yes. To be considered for a position applicants must complete an application.
[return]

Q4: Do all portions of the application need to be completed if a resume has been attached?

A:  Yes. To be considered for a position applicants must complete the entire application.
[return]

Q5: Does SDSU accept paper applications?

A:  No. All applications and application attachments for staff positions must be submitted through the on-line application process, PeopleSoft. The Center for Human Resources does not accept application materials via Email, US mail, fax, or hard copy.
[return]

Q6: How can an application be submitted without a computer?

A:  Many places have computers available to the public, including public libraries and community employment service offices.  There is an application kiosk available in the main office of The Center for Human Resources.  The Center for Human Resources is located at 5701 Hardy Ave, in the Extended Studies Center building, in room 406.  See campus map.
[return]

Q7: How are resumes and cover letters attached to applications?  

A:  It is recommended that applicants combine and attach all application materials together as one document.  Applicants can save all materials together as one document before applying and upload that one document as their “resume”.  When prompted applicants can either upload their “resume” or copy and paste the information.  Applicants are only allowed to attach one document to their application.
[return]

Q8: Is a resume and/or cover letter required for all applications?  

A:  Maybe. It is very important to read the application procedures posted on the job announcement before submitting an application.  Some jobs require that applicants attach a resume, references, salary history, and/or other documents.  Other jobs do not require that applicants attach any additional documents to their application; however it is always strongly recommended that applicants at least attach a resume even if one is not required.  If multiple documents are required, it is advised that applicants follow the instructions outlined in the question above.
[return]

Q9: What if the format of a resume and cover letter are not Microsoft Word (.doc)/(.docx) or Adobe Acrobat (.pdf) documents?

A:  PeopleSoft can only accept Word (.doc)/(.docx) or Adobe Acrobat (.pdf) documents. Applicants must convert their documents before attaching them to their application.

Tip: WordPerfect/OpenOffice and Word are not one and the same. If applicants attach a document in WordPerfect format (.wps) or OpenOffice (.odt) your resume and cover letter will not be readable. See Microsoft Word Help or Adobe Help for more information.
[return]

Q10: When trying to view attachment(s) the document will not open. How can attachments be viewed?

A:  Internet Explorer must be configured for use with Oracle Applications.  To adjust internet browser settings to be compatible with Oracle Applications, please see, Configuring IE for Oracle Link to download the latest version of Adobe Reader..
[return]

Q11: How can saved applications that have not been submitted be accessed?  

A:  If an applicant previously saved their application they can return to it through the My Career Tools menu on the main Careers page once they are logged in to PeopleSoft.  If an applicant tries to access their drafts by selecting a job and selecting Apply Now, they will actually be starting a new application and the information they had previously entered will not be there.  Be sure to review all information before submitting each application since submitted applications cannot be edited.
[return]

Q12: How can saved applications be edited before submitting?  

A:  If an application has already been submitted, changes cannot be made to it.  If an applicant needs to update or modify information, they must re-apply and submit a new application. 

If the job is closed and applications are no longer being accepted, then no changes can be made. 

If an application is still a draft, it can be accessed through the My Career Tools menu after logging in.  As long as the job is still open, applicants will be able to submit their application(s).
[return]

Q13: When having trouble with certain parts of the application, what can applicants do?

A:  Here are some general tips for issues that are commonly experienced by applicants:

Q14:  When are applications due?

A:  All applications must be submitted via the on-line application no later than 12:00 midnight PST on the closing date, as noted under the application procedures for the position. Applications cannot be submitted after a closing date has passed.  If an applicant applies for a job that is “open until filled” and the application is submitted after the “initial review date,” there is no guarantee that the application will be reviewed. 
[return]

Q15:  How will applicants know that their application has been received?

A:  After an application has been submitted and the applicant agrees to the terms and conditions, a confirmation e-mail will be sent within a few hours. Some e-mail accounts read these e-mails as spam and filter them as junk.  Submitted applications can also be viewed through the My Career Tools menu once logged in.  If the application has been submitted it will show a status of “Applied.”
[return]

Q16:  Can one application be used to apply for more than one job?

A:  Yes. Multiple positions may be selected by selecting the box to the left of each job title applicants are interested in before selecting “Apply Now.”
[return]

Q17:  Does a separate application need to be submitted for each position?

A:  Yes. A separate application must be submitted for each individual position.
[return]

Q18:  Will The Center for Human Resources consider an application for other positions that are available at SDSU?  

A:  No. Applications are only considered for the position(s) for which they are submitted. If an applicant would like to be considered for other available positions, they must to submit an application for each position.
[return]

Q19:  How can an applicant view more information about one of the job titles listed?

A:  Select the job title to view a full description of the position.  Each job title is a hyper link to the full job announcement.
[return]

Q20:  How can the status of an application be viewed?

A: To view the job status page, visit the main Web page www.sdsu.edu and select Employment Opportunities, then select Recruitment Status.
[return]

Q21:  How soon after applying for a position can an applicant expect to be called for an interview?

A:  The time varies depending on the department conducting the search. The department conducting the search will only notify those applicants who are selected for interviews.  A typical time-frame is about 2-8 weeks.
[return]

Q22:  When will references be checked?

A:  Applicants will be notified prior to references being contacted. This typically happens after the interview process is completed.
[return]

Q23:  How often is the Careers page updated?

A:  Job vacancy information on the Web site is updated daily. Please note: the availability of each position is subject to change at any time. 
[return]

Q24:  What does “Open Until Filled” mean?

A:  If an application deadline reads “open until filled,” the hiring department is accepting applications until the position is filled.  It is highly recommended that applications are submitted as soon as possible. If an application is submitted after the specified “initial review date,” there is no guarantee that the application will be reviewed.
[return]

Q25:  What does it mean if a job is a “Pool”? 

A:  “Pool” means the recruitment is open on a continuous basis.  There is no deadline to submit an application, and there is no initial review date.  Periodically, “Pool” recruitments will close and may re-open as a new job. 
[return]

Q26:  Who is the contact for specific questions not listed here?

A:  Please call the Center for Human Resources Employment Department at 619-594-7901 or send an email to HR.
[return]


Link to Download the latest version of Adobe Reader. Download Adobe Acrobat Reader