Direct Deposit FAQ

I previously enrolled in Direct Deposit through PeopleSoft. Will I need to reenroll?

No, your account information from PeopleSoft has been updated in CEC. It is recommended to still register with CEC and verify your account information.

After the State Controller's Office receives my request, how long will it take for the change to occur?

Generally, if your request is received by the State Controller’s Office by the first of the month, your change will be made by your next payday. This time is necessary to verify that an active account exists with your financial institution. Once this verification has been completed, your next payment will be issued through Direct Deposit.

When will my Direct Deposit Funds be posted to my account?

Your funds will be available to you on the first banking day after the end of the pay period. For example, if the pay period ends on Thursday, your funds should be deposited and available on Friday. If the pay period ends on Friday, a weekend, or a holiday, your funds will be posted to your account on the next available banking day. For specific dates, please visit SDSU’s Payroll Calendar.

Can I have my payments deposited to either my checking or savings accounts?

Yes. Either account is eligible. However, you must designate only one account to receive your funds. If you want a portion of your payment deposited into another account(s), you must make arrangements with your financial institution for a transfer of funds.

Can I have my payments deposited directly to my spouse’s account?

No. The account to which your payment is deposited must carry your name. It can be held on a joint basis, as long as your name is on the account.

Why do some employees on Direct Deposit have their money earlier than others?

Some institutions post funds to accounts at the beginning of the bank business day, this is not a universal practice. Other institutions post funds in the afternoon instead of the morning. Some institutions even post funds prior to receiving the funds from the State as a customer service. It is strongly recommended that you check with your financial institution to determine when your funds will be available. If you are not satisfied with their processing schedule, you may wish to consider using another financial institution.

Can I have my check deposited into multiple banks?

The State Controller’s current system only allows for employees to deposit their pay warrants into one bank account.

Where can I view my pay stubs?

Once employees begin receiving their pay warrant via direct deposit, they can view their pay stubs through their Cal Employee Connect account under “Earnings”.

I just changed my email on file with CEC. Why am I now not able to access the Direct Deposit feature on Employee Services?

As added protection against unauthorized submissions for direct deposit, there is a 96 hours waiting period to access Direct Deposit on Employee Services after a change is made to the email address on file.

Can I immediately resubmit another Direct Deposit request if I made an error on my first request?

CEC only allow employees to submit one direct deposit request within 30 day time period. If you made an error, please contact [email protected] as soon as possible. They will notify the CEC Team to cancel your request so you can submit your request again.

Who do I contact if I received a confirmation email for a Direct Deposit request I did not submit?

Please contact the CEC Team via CEC Help & Feedback or [email protected], and Payroll Services at [email protected] or 619-594-5251.